DiscoverWildly Capable by NovoEdEpisode 10: "How do Disney’s teams collaborate to create seamless and magical guest experiences?" with author and former Disney VP Dan Cockerell
Episode 10: "How do Disney’s teams collaborate to create seamless and magical guest experiences?" with author and former Disney VP Dan Cockerell

Episode 10: "How do Disney’s teams collaborate to create seamless and magical guest experiences?" with author and former Disney VP Dan Cockerell

Update: 2022-07-21
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In this episode, NovoEd learning leaders Todd Moran and Alex Gruhin interview Dan Cockerell - Disney Keynote Speaker, former Vice President of Magic Kingdom, Epcot, and Disney's Hollywood Studios and the Author of "How's the Culture in Your Kingdom?: Lessons from a Disney Leadership Journey." Dan shares the techniques that he used to help employees manage unexpected events at Disney World and explores how Disney’s teams collaborate cross-functionally and interdepartmentally to create seamless and magical experiences for its guests. He also examines the consequences of not giving effective feedback and its bearing on organizational culture.

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Episode 10: "How do Disney’s teams collaborate to create seamless and magical guest experiences?" with author and former Disney VP Dan Cockerell

Episode 10: "How do Disney’s teams collaborate to create seamless and magical guest experiences?" with author and former Disney VP Dan Cockerell

NovoEd